This article explores the use of ratings in regulatory contexts and outlines why ratings are a useful tool for regulators as well as for consumer protection, using three examples of ratings programs in action.

This summary report outlines key themes and actions from the Professional Standards Councils’ Roundtable on professional standards schemes and indemnity insurance.

This report examines and evidences the benefits delivered by professional standards schemes, using quantitative and qualitative measures. The report shows that professional standards schemes help improve risk management in the professions, which is to the benefit of Australian consumers, scheme participants and insurers.

This review of sexual harassment as a potential cause of consumer harms in the legal profession was prepared to assist regulators in reducing and eliminating sexual harassment in all professions.

Focussing on the importance of ‘Trust’, Marcelle-Shaw uses the lenses of regulation, consumer expectations, conduct and competence and ethics to outline the ways in which professions should act reliably and ably in our best interests.