This report highlights the inequity experienced by people with disability when it comes to electricity use and pricing. It finds that people with physical disability face four layers of disadvantage: Low incomes mean people with disability struggle to afford electricity Disability brings additional general costs associated with wheelchairs and medicine Disability brings additional energy costs...

This report has been valuable in identifying potential barriers to competition and its impacts on consumers in the Victorian and NSW gas markets. Gas consumer advocates in Victoria and NSW have generally not been deeply engaged in policy and regulatory debates in this complex and technical area. The Energy + Water Consumers’ Advocacy Program (EWCAP)...

This report examines the contractual relationship between governments and non-for-profit organisations for the provision of services, particularly employment services.

This is the final report for the project Cut Off II: The Experience of Utility Disconnections, prepared for the Energy and Water Consumers’ Advocacy Program (EWCAP, formerly the Utility Consumers’ Advocacy Program (UCAP)). This project is a repeat of an earlier project carried out for EWCAP in 2004. The objectives of the research are to...

In September 2008 the Department of Infrastructure, Transport, Regional Development and Local Government invited input into the Aviation Security Screening Review. The Department issued two documents to guide comments: Overview, a summary of key issues addressed by the review and Human Factors - Special Circumstances Screening, a discussion paper on the issues of passengers with...