This audit examined the clinical information and communications technology (ICT) systems of eight public health services in Victoria to see whether they were appropriately planned and implemented and whether expected outcomes and benefits are being realised. It examined the Health SMART clinical ICT systems implemented at four health services and clinical ICT systems implemented at...

Community organisations are a significant provider of services, including health, education, aged care, social services, and sport and recreational activities. They play an important role in enhancing liveability, and promoting social inclusion and community life. In 2008, the then government released The Victorian Government’s Action Plan: Strengthening Community Organisations. The action plan was developed as...

There is a strong relationship between excessive alcohol and other drug (AOD) use with criminal activity and reoffending. Prisoners have poorer levels of physical and mental health than the general population, with excessive AOD use being a primary contributor. Therefore preventing access to AOD while in prison and effectively treating and addressing AOD problems is...

This audit assessed the effectiveness of telecommunications management and expenditure control practices of Victoria Police, the Department of Human Services and the Department of Justice. Summary The agencies examined cannot be confident that they are effectively managing all aspects of their telecommunications usage and expenditure. None of these agencies had sufficient organisation-wide controls to effectively...

The audit finds that the Department of Education and Early Childhood Development (DEECD) lacks a functional overarching information strategy and as a result, its approach to managing information systems varies. Summary Performance reporting plays a critical role in organisations’ ability to monitor their activities, and to understand their efficiency and effectiveness. For government agencies, it...