This report is the culmination of three years of investigation into the culture and practice of administering the Freedom of Information (FOI) Acts across the Victorian, South Australian and Western Australian states, as well as the culture of implementing information access systems overall. The report reveals a concerning lack of engagement from government ministers, despite...

The Ombudsman conducted an ‘own initiative’ investigation of the Department for Correctional Services’ handling of various issues before and after the 2016 death of an Aboriginal prisoner, Mr Morrison.

This report finds that South Australia's Department for Correctional Services has breached section 86 of the Correctional Services Act, by failing to adequately consider the individual circumstances of each prisoner in deciding whether to apply restraints in hospitals. Key findings: shackles should only be used in circumstances where there is a serious flight or security...

This audit assesses prisoner complaint handling practices against recognised national and international standards, with an eye to the realities of managing almost 2000 prisoners across South Australia’s nine prisons. The evidence gathered in the audit indicates that the Department for Correctional Services complaint handling system is deficient in the key areas of accessibility, efficiency, fairness...