Despite existing financial assistance for almost three million households, many people in Australia still cannot afford to pay for the energy they need. This report looks at what is required to deliver effective energy concessions, summarises the research findings, and makes a series of recommendations.

Like all state governments, the South Australian government provides concessions for people living on very low incomes and struggling with affordability of essential services. This review of the concessions system in South Australia highlights how the complex patchwork created poverty premiums and barriers to accessing...

Despite mobile and digital telecommunications being increasingly seen as essential, some Australians are missing out on participating fully in this new digital age. This report is concerned primarily with examining the affordability barriers for low income Australians.