Like all state governments, the South Australian government provides concessions for people living on very low incomes and struggling with affordability of essential services. This review of the concessions system in South Australia highlights how the complex patchwork created poverty premiums and barriers to accessing concessions support.

Despite mobile and digital telecommunications being increasingly seen as essential, some Australians are missing out on participating fully in this new digital age. This report is concerned primarily with examining the affordability barriers for low income Australians.