Report
Singled out: consumer understanding — and misunderstanding — of data broking, data privacy, and what it means for them
This report sets out the findings from national sample of Australians to explore how people perceive and understand the various types of personal information that organisations collect, use and share - along with the associated risks.
Policy report
Unfair trading practices in digital markets: evidence and regulatory gaps
This report examines the reliance Australian consumers have on data-driven technologies and digital marketplaces, and explores how this reliance has evolved since 2018. The report also sets out the key consumer policy implications the research results pose – and what can be done by market stewards to ensure consumers interests are promoted in digital marketplaces.