This report describes what Australia can learn from other countries in tackling deceptive and manipulative online design features. It finds that Australia is falling behind and lacks economy-wide protections against unfair trading practices. The report makes recommendations for government, regulators and businesses.

Australians of all ages are engaging with gaming to relax, learn or connect with friends, but common design features can leave players worse-off – 95% of Australian adult gamers encounter manipulative design practices in digital games, leading to financial losses and emotional distress. The report makes 9 recommendations to protect vulnerable players, improve consumer protection...

As the privacy reform debate continues in Australia, a familiar concern about the burden of regulation on businesses rings through various consultation processes. But a crucial question often goes unasked - what is it costing Australian consumers? This report explains the hidden burden of privacy management on Australian consumers and gives recommendations for reforms and...

This report sets out the findings from national sample of Australians to explore how people perceive and understand the various types of personal information that organisations collect, use and share - along with the associated risks.