This publication outlines the outcomes of the second annual Refugee Alternatives conference, held in February 2018. The two-day conference, hosted at the University of Melbourne, brought together a broad range of expertise from across the country and globally to cover topics of displacement, protection, cooperation, wellbeing, resilience, education, advocacy, and unity.

This report addresses the problem that policymaking in Australia is falling short of best practice. Policies are often built 'on the run', as quick reactions to the political issue of the day, designed to capture the interest of the 24-hour news cycle or motivated by short-term political advantage.

This report paints a picture of unemployment and employment services in Australia in 2018. It is based on four complementary pieces of research that have been combined to present a full picture of the main employment service in Australia - jobactive.