Lean construction and Building Information Modelling (BIM) are central means of ongoing transformation in the construction industry. The current transformation of the industry is a major opportunity for social science researchers to observe interesting social phenomena, e.g., creativity, problem solving, collaboration, co-creation, commitment, and trust...

This paper presents an action research approach to develop and implement a framework to help in creating an improved visual mapping of the information flows between the departments of an architectural firm. The aim is to use the principles of Value Stream Mapping (VSM) from...