The report talks about eGovernment changes being made in the American state of Utah. The key to this improved service is eGovernment - the process of delivering information and processing government transactions digitally through web, phone, mobile, and point-of-purchase channels. The way government operates is changing. Just as the business sector tapped into technology to...

This report looks at some of the landscape relevant to open government data (OGD) in India, starting from the current environment in government, the state of civil society, the media, the policies that affect it from the Right to Information Act, standards-related policies, e-governance policies and the copyright policy. It also looks at a few...

The objective of this study is to identify ‘Fundamental Services’ in the context of new "Universal or Global" SOA approaches to the provision of eGovernment services. The key questions which it addresses are: at which level of granularity can ‘Fundamental Services’ be defined? Which ones have the highest potential for reuse? And what are the...

Beginning in December 2010, a series of dramatic political events in several countries brought into sharp focus the topic of this report–election training for journalists. Elections in Haiti and Ivory Coast turned unexpectedly chaotic and violent. Elections results in Uganda, Nigeria, Congo–and more recently in Russia–prompted protests and tensions that journalists had to contend with...

This paper seeks to understand e-planning as a range of planning activities that are taking place online. Eplanning can refer variously to the systems used to submit and track development applications online, online planning certification tools, blogs and discussion forums hosted by authorities and tools for envisioning future scenarios.