This report argues that the surveillance of home care workers through a mobile app called Electronic Visit Verification (EVV) erodes the quality of personal care and offloads significant, unacknowledged burdens onto workers and service recipients.

The implementation of Electronic Visit Verification (EVV) systems highlights the risks of uncritical adoption of data-centric technologies in the provision of public services. This policy brief describes the harms that EVV and—technologies like it—create, and the stakes of continued inaction by federal and state governments.

This research investigates consumers’ experiences of self-managing a home care package.

Additional funding for social care is important. The system has suffered significant cuts and cannot be improved without a funding deal. This briefing makes a contribution to the evidence and policy thinking on what should come alongside funding proposals. It outlines how combining funding reform with a strategic shift of care into the community could...

This report is the second of two studies investigating accessible housing conducted through the Summer Foundation–La Trobe University research program, to inform decision-makers on incorporating minimum mandatory accessibility standards in the 2022 National Construction Code (NCC).