This report examines the impact of the 3G shutdown on public safety, business continuity, and essential services, particularly in rural and regional areas. It finds that for many users the shutdown led to a reduction in service availability and quality, exacerbating many of the challenges already faced by remote communities. The report recommends government intervention...

This research examines trends in telecommunications affordability and access for First Nations households between 2006 and 2021. The analysis uses data on internet access and telecommunications spending from the Household Income, Labour Dynamics in Australia (HILDA) survey and the Australian Census of Population and Housing. The report contributes to the evidence base on digital inclusion...

This report highlights the demand for affordable digital devices across Australia, challenges and opportunities in the role device donation can play in addressing this demand, and potential policy levers.

There is no current 'digital inclusion safety net' supporting low-income families. Researchers working on this project argue that improving digital inclusion for low-income families requires coordination and collaboration between a variety of stakeholders, including community organisations, schools, universities and local, state and federal governments.

This research approaches digital inclusion as a complex issue with intersecting factors that affect a family’s levels of inclusion. This document profiles the digital divide in outer Brisbane.