Internet service providers
Alternative labels
ISPs
Report
The rollout of the National Broadband Network: 1st report of the 45th Parliament
The committee notes that it is conducting a 'live' inquiry about the rollout of the NBN. As this report is being tabled, NBN infrastructure is being constructed and NBN customers are choosing plans from their Retail Service Providers (RSPs).
Guide
Broadband speed claims: industry guidance
The ACCC has published this guidance for retail service providers on how to advertise speeds for fixed-line broadband services, including clearly identifying typical peak speeds.
Report
Reconnecting the customer—tracking consumer outcomes: 2016 update (RTC2)
This is the third piece of research to track the effectiveness of changes to the Telecommunications Consumer Protections (TCP) Code in 2012 and other outcomes of the ACMA’s Reconnecting the Customer inquiry. This research examines the effectiveness of the changes now that they have been in place for a longer period and explores key emerging...
Report
National broadband network: impact on the budget
The Australian Government has committed to provide $29.5 billion in equity funding to NBN Co Limited (NBN Co) for the rollout of the National Broadband Network (NBN) by 2020. The Government also recently agreed to provide NBN Co with a loan of $19.5 billion to complete the NBN rollout at an estimated total cost of...
Discussion paper
Wholesale ADSL service declaration inquiry: discussion paper
On 4 July 2016, the ACCC issued a discussion paper for the wholesale ADSL service declaration inquiry seeking industry views on whether the wholesale ADSL service should continue to be declared. A number of changes have occurred since the wholesale ADSL service was first declared in 2012, including the progressive rollout of the National Broadband...