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Public sector innovation

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Public sector innovation
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Journal article

Digital transformation, governance, and coordination in times of crisis: an analysis of Australia, Denmark, and the Republic of Korea

The analysis in this article finds strong evidence that existing governance and intergovernmental cooperation frameworks, in combination with their established service production and delivery ecosystems, have allowed the three countries to move towards real user-centric, integrated service production and delivery.
Report

Recovery through reform: launch paper of the Future Public Services Taskforce


This is the first paper of the Future Public Services Taskforce. It acts as a foundation for the rest of the work of the Taskforce, describing their analysis of the challenges facing public services, the causes of those challenges, and the role that the Taskforce will play in responding to those challenges.
Report

Making democratic innovations stick


This report investigates the barriers to implementing and sustaining the use of democratic innovations, and how these can be addressed by policy-makers and funders.
Report

Transforming regulation through collaboration: why we need to talk more about accountability in public services


Work to foster more productive relationships among regulators, inspectors, and practitioners began in 2021, with the aim of improving services for people experiencing multiple disadvantage. This report considers a different approach to regulation in Manchester by identifying entry points for change. The work is the first attempt to bring together this range of actors to...
Report

The smarter state: between the ‘magic money tree’ and the ‘reform fairy’


This report has a particular focus on reforming the centre of government and the flow of funding to local places, to enable local services and frontline teams to innovate and drive preventative, personalised and productive services across the United Kingdom.