Public sector innovation
Journal article
Digital transformation, governance, and coordination in times of crisis: an analysis of Australia, Denmark, and the Republic of Korea
The analysis in this article finds strong evidence that existing governance and intergovernmental cooperation frameworks, in combination with their established service production and delivery ecosystems, have allowed the three countries to move towards real user-centric, integrated service production and delivery.
Report
Recovery through reform: launch paper of the Future Public Services Taskforce
This is the first paper of the Future Public Services Taskforce. It acts as a foundation for the rest of the work of the Taskforce, describing their analysis of the challenges facing public services, the causes of those challenges, and the role that the Taskforce will play in responding to those challenges.
Report
Making democratic innovations stick
This report investigates the barriers to implementing and sustaining the use of democratic innovations, and how these can be addressed by policy-makers and funders.
Report
Transforming regulation through collaboration: why we need to talk more about accountability in public services
Work to foster more productive relationships among regulators, inspectors, and practitioners began in 2021, with the aim of improving services for people experiencing multiple disadvantage. This report considers a different approach to regulation in Manchester by identifying entry points for change. The work is the first attempt to bring together this range of actors to...
Report
The smarter state: between the ‘magic money tree’ and the ‘reform fairy’
This report has a particular focus on reforming the centre of government and the flow of funding to local places, to enable local services and frontline teams to innovate and drive preventative, personalised and productive services across the United Kingdom.