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Rating tools

Alternative labels
Rating system
Quality rating
Five star ratings
Ratings
Description

Rating tools help people choose between products or services. Ratings can be issued by accredited bodies such as in the construction industry (green star building ratings), media classification schemes, healthy food ratings, childcare, aged care, energy products, water efficiency, car safety, etc.

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Rating tools
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Report

Measuring up: leveraging consumer demand to drive agricultural sustainability


Despite the ongoing work by farmers to innovate their practices to produce high quality food more sustainably, the environmental impacts of agriculture are hard to ignore. This paper proposes a consumer-facing agricultural sustainability star rating system, displayed on product packaging. Designed to be credible, practical and adaptable, the system would reward sustainable farming practices while...
Report

Design changes for Star Ratings


This report summarises the findings of consultation on proposed changes to Star Ratings for aged care services in Australia. Star Ratings help people compare services, support providers to understand their performance and drive quality improvement. The consultation findings focus on three key areas: compliance rating, staffing rating and Star Ratings evaluation.
Article

The role of regulator ratings in consumer protection


This article explores the use of ratings in regulatory contexts and outlines why ratings are a useful tool for regulators as well as for consumer protection, using three examples of ratings programs in action.
Report

Review of Australian classification regulation: report


Completed and submitted to the Australian Government in May 2020, this report was made publicly available in March 2023. The review analysed older report reports that highlighted deficiencies with current classification arrangements and makes recommendations for change informed by the need for a future classification regulatory framework.
Report

Royal Commission into Aged Care Quality and Safety final report


The Royal Commission into Aged Care Quality and Safety has completed its inquiry and has tabled this final report. The Commissioners, Tony Pagone and Lynelle Briggs, call for fundamental reform of Australia's aged care system.