The Financial Consumer Rights Council (FCRC): Dignity and Debt Financial Difficulty and Getting Older initiative was designed to address the effectiveness of one-on-one financial counselling sessions with Older Persons, including provision of consumer advocacy and information about financial hardship protections to those entering aged care, education to the aged-care health workforce on the role of...

Community aged care services in Australia are undergoing major change. With the introduction of Consumer Directed Care (CDC), older adults who are eligible for assistance have control over spending their individual budget on services and can choose a service provider in an open, competitive market. One important question is whether a marketised service system might...

Australia’s approach to providing care for older adults living at home has recently undergone radical change, under the banner of Consumer Directed Care. Aged care clients now have individual choice and control of their government-subsidised Home Care Packages. An action research study was undertaken to track the challenges of introducing the new model of community...

This expert commentary has been commissioned to contribute to a series of consultation and discussion papers on its future vision for the Australian healthcare system. The commentary team has been engaged to offer independent expertise and experience to prepare this plain English commentary.

This research examined the costs, benefits and impacts for participants, carers, communities and government of the transition to consumer directed care (CDC) markets for respite outputs and outcomes. Drawing on a policy and literature review, stakeholder consultations, and cost/benefit and impact modelling, the project mapped the service infrastructure as it transitions to consumer-directed care and...