Which participatory practices are most efficacious in capturing local knowledge and incorporating it into plans? This study provides a better understanding of the elements affecting the ability of public participatory practices to enable incorporation of residents’ preferences, ideas, opinions, desires, and needs into plans.

This paper explores the use of social media, specifically Twitter, by two community groups in engaging community participation in planning.

A multitude of government services, civil society initiatives and community engagement projects have migrated online over the last 15 years. Online tools for engagement (‘civic technologies’ to use sectoral parlance) have matured and multiplied to enable citizens to communicate with, and receive information from, varying levels of government, with the ultimate aim of repositioning the...

Democratic reform comes in waves, propelled by technological, economic, political and social developments. There are periods of rapid change, followed by relative quiet. We are currently in a period of significant political pressure for change to our institutions of democracy and government. With so many changes under discussion it is critically important that those proposing...

Interaction design is something perhaps few people think about. Yet it is one of our most important areas of research. The world is now changed every few years by information and communication technologies, and it is interaction design that has to make these changes work for people. In 2015, such changes involve computing’s return to...