This resource aims to inform consideration of any changes to regulatory settings that may be needed to support the rollout and adoption of 5G services. It provides estimates of the costs and benefits that may stem from 5G and the impacts on businesses and consumers.

This report details the ACCC’s recommendations, actions and findings in relation to a broad range of communications services, including broadband and voice services, aggregation and transmission services, data centres and content delivery networks and the internet of things.

This report argues that with internet service becoming ever more central to modern social, political and economic life, access to functional and affordable broadband, like access to running water and electricity, must be available to all.

Australians have embraced data-intensive applications, such as video-on-demand (VOD) services. Households now reasonably expect that they will be able to use these applications on demand, at any time of day— and, by implication, that infrastructure, networks and services will have the capacity to deliver this.

This year, the ACCC will focus on consumer issues in broadband services and energy, competition in the financial services and commercial construction sectors, systemic consumer guarantee issues, and conduct that may contravene the new misuse of market power and concerted practices provisions.