This report provides detailed observations from a review of the death benefit claims handling practices of 10 superannuation trustees and provides 34 actions for industry. It identifies better practices, as well as systemic failures by some trustees. The report found that none of the reviewed trustees monitored or reported on their end-to-end claims handling processes...

This report highlights key matters raised at the public hearings conducted with Australia’s four major banks. It examines how the major banks are balancing the interests of a diverse set of stakeholders, including borrowers, depositors, shareholders and the wider community. The report finds deep concern about culture and conduct within the banking sector.

The Australian Securities and Investments Commission (ASIC) is the centrepiece of Australia’s system of corporate and financial regulation. When corporate misconduct occurs, Australians expect that ASIC will investigate promptly, take appropriate enforcement action and deter future breaches of the law. Evidence to this inquiry has made clear the deep flaws in ASIC’s approach to investigation...

This consultation paper seeks feedback on proposed reforms that will provide the Tax Practitioners Board with a stronger and more agile sanctions regime, a greater deterrence effect on misconduct in the financial services sector and to tighten tax agent regulation.

This report provides insights for companies and superannuation trustees when designing programs or frameworks to manage whistleblowing in accordance with the Corporations Act 2001. The good practices identified are scalable and include examples of how executives and directors oversee whistleblower programs.