The purpose of the review is to help the Australian Department of Social Services enrich its capability to achieve its goals over the next four years. It provides a detailed assessment of the agency capability – and opportunities to improve this capability – in the areas of leadership and culture, collaboration, delivery, workforce and enabling...

This report is a compilation of the investigations, evidence gathering and research during an inquiry into the core issues impacting the management and functions of Ambulance Victoria. It finds that the evidence is stark: Ambulance Victoria is an organisation in crisis. Change is urgent and badly needed. It makes 52 findings and 21 recommendations.

This agreement embodies the shared commitment of the Department of Infrastructure, Transport, Regional Development, Communications and the Arts, Aboriginal and Torres Strait Islander employees, leadership team and staff across the Department to create a workplace which truly values the culture, knowledge and insight of the Aboriginal and Torres Strait Islander people.

Public service reform in the United Kingdom stands at a crossroads. This paper focusses on culture: why promising reforms struggle to get through the central government system in the first place, and even more so to embed themselves for any length of time. It identifies five major barriers to a more reforming culture in central...

In response to an independent review of the Victorian Curriculum and Assessment Authority (VCAA), this second and final stage of the report looked at the structure, operations, technology, governance, culture and capability of the VCAA. It finds that the VCAA requires renewal in almost all areas of its operations and makes 11 recommendations.