In this paper, the authors argue that the widespread use of personal information online represents a fundamental flaw in the digital infrastructure that enables staggeringly high levels of fraud, undermines people's right to privacy, and limits competition. This paper proposes a series of technical, regulatory, and institutional interventions that reimagine the foundations of a modern...

This project emerged from conversations and existing relationships with Mornington Council and community members, who face complex challenges related to digital inclusion. This project aimed to address community concerns regarding access, affordability and digital skills, as well as internet safety.

Digital inclusion is core to what a library delivers. However, digital inclusion issues and challenges in Queensland communities have changed significantly in the last few years, due in part to the turn to digital-by-default services and the impact of COVID-19. The State Library of Queensland therefore engaged researchers from QUT’s Digital Media Research Centre to...

This report outlines the findings from the 2022 survey conducted for InternetNZ to identify and understand the public’s use of the internet, what they think about it and any concerns they may have. It also measures awareness of InternetNZ and what New Zealanders’ perceive as its role.

Online service providers are required to report on how they are implementing the 'Basic Online Safety Expectations' set out by the Australian government. This report shows significant variation in the steps being taken by providers to protect users and the wider Australian public.