This report draws on a series of reflective conversations, conducted between April and September 2020 with five medics working in different parts of NHS Scotland. The conversations reflected on what can be achieved when united by a common purpose, and when work is underpinned by relationships and collaboration.

This report finds that many patients are not fully aware of the level of control they are entitled to when it comes to choosing medication. It suggests that pharmacists could play a greater role in the patient care pathway to support patients make choices about their medication, where doctors do not have the time or...

This report focuses on the set of policies introduced as part of the UK government’s Hostile Environment immigration policies – which restrict access to public services and criminalise everyday activities – to expand border enforcement into the National Health Service (NHS) and restrict access to healthcare.

NHS Test and Trace (NHSTT) is England’s COVID-19 contact tracing programme. This report outlines how the programme works and analyses the key stages in the development of testing and contact tracing in England. Following this, it highlights some of the ongoing challenges faced by NHSTT, before offering suggestions about how these challenges might be addressed.

The coronavirus (COVID-19) pandemic has led to significant changes in how NHS services are delivered and used. This has seen an acceleration of policies that have previously only made incremental progress.