This resource is primarily designed to support good practice learning and reflection for workers providing intensive or targeted family support services to Aboriginal and Torres Strait Islander families with multiple and complex needs. There are many different models of intensive support provided across Australia. Many of these services are provided on referral from statutory child protection services, though there is increasing recognition that they should be available through other and earlier referral pathways. The primary goals of these services are to strengthen family functioning to care for children and prevent child harm that may lead to child protection intervention, or to support family reunification where children have been placed in out-of-home care.