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The current global political and economic setting is complex and fast-changing, with society transforming in ways that challenge existing views about the world and how it is governed. Technology is disrupting the status quo and creating a future of unknowns. Meanwhile, globalism has accelerated and a backlash has formed as a result of growing economic inequalities. Gender equality remains an uphill battle, conflict is forcing record numbers from their homes, trust in government is near record lows, and climate change and job automation crises are fast approaching. These challenges can seem insurmountable, but their significance is mirrored by the potential for governments to take action with new approaches to policies and services. Governments are rising to the occasion and innovating to cope with new realities and to build a better future for their people.

Each section of this report includes a discussion of innovative initiatives by governments and their partners, real-world examples of the trend in action and recommendations to help countries unlock innovation.

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