Victoria’s community services industry is strong, vibrant and mature with a proud history of supporting people facing poverty and disadvantage. Comprised of thousands of organisations spread throughout the state, the industry is diverse, resilient and adaptable.

As one of the biggest and fastest growing employers and workforces in the state, it is also a major contributor to the Victorian economy. In addition to this, it engages an army of volunteers, bringing people together and building inclusive, resilient communities.

The community services industry is undergoing rapid and substantial change due to an increasing and ageing population as well as government policies such as the National Disability Insurance Scheme and the government’s response to the Royal Commission into Family Violence.

The 10-year Community Services Industry Plan seizes the opportunity provided by this change. Developed by the industry, for the industry, it seeks to ensure all Victorians can live good lives in thriving communities. 

The Industry Plan is built on four key themes:

  • Making an impact in people’s lives in the places they live and spend time
  • Strengthening the capacity of the community services industry
  • Effective community service system architecture
  • Fostering the potential of all communities.
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