Report

Individualised funding for disability services

15 Sep 2011
Description

The audit found evidence of good outcomes for recipients and that all stakeholders are enthusiastic about the results of ISPs and their ongoing potential. However, benefits are not consistently delivered.

Disability services in Victoria have been undergoing major reform since the early 1990s. A significant reform has been the development of Individual Support Packages (ISPs). People with ISPs can manage the funds themselves and choose the services and providers that best suit them. At least 7 800 Victorians have an ISP, accounting for 19 per cent of the Department of Human Services' (DHS) disability funds.

The audit found evidence of good outcomes for recipients and that all stakeholders are enthusiastic about the results of ISPs and their ongoing potential. However, benefits are not consistently delivered. Application processes are burdensome, allocation decisions can lack consistency and transparency, and DHS needs greater assurance that funds are spent appropriately. DHS also needs to support and develop the new marketplace in the disability services sector. Current departmental activities and forward planning align with these directions.

Publication Details
Published year only: 
2011
621
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