The primary aim of the Energy Efficiency Program for Low Income Households is to reduce financial hardship faced by low-income households as a result of rising energy costs. The program seeks to achieve its objectives through the delivery of energy efficiency services in collaboration with community based welfare organisations. The results of the evaluation conducted by John Spoehr, Kathryn Davidson and Lou Wilson suggest that the program helped to reduce defaults on bill payments, lowering levels of disconnections and lowering levels of presentation to welfare and health sector organisations for assistance. Moreover data prepared by Sustainable Focus for the Australian Institute for Social Research indicates that the program has reduced energy use, resulting in significant annual and lifetime savings. In addition the data confirm that the program is resulting in a significant reduction in greenhouse gas emissions.