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Good intentions, bad inventions: the four myths of healthy tech

Publisher
Social media Digital communications Disruptive technologies Evidence-based policy
Description

The tech companies that design and build so many of the devices, platforms, and software we use for hours each day have embraced myths that push a flawed understanding of digital well-being. While we are encouraged that these companies are dedicating greater attention to social media’s effect on the mental and physical health of users, their current approaches to improving user wellbeing fundamentally misunderstand how people engage with technology. At its worst, this approach funnels time and resources to making technology more “enriching” for middle-class white users, while failing to address the systemic harms that minority communities face.

The heart of this misunderstanding is biological determinism, which suggests that our “Paleolithic” brains cannot resist “God-like” technology, placing too much power in the hands of tech companies to both create and destroy our capacity for attention. But attention is not a fixed biological entity, it is a value-laden social category; people stop using social media of their own volition all the time.

Current approaches to improving digital well-being also promote tech solutionism, or the presumption that technology can fix social, cultural, and structural problems. At their core, these approaches lack empirical evidence to support them. We want to replace these myths with new evidence-based narratives that shift the conversation toward agency and equity.

Publication Details
License type:
CC BY-NC-SA
Access Rights Type:
open