Face Forward provides free real-time protection from technology-facilitated gender-based violence for women and gender-diverse people in public life across Australia, New Zealand and the Pacific. The second report marks a significant expansion of the initiative and a deepening of the patterns observed the previous month.

This paper reviews the impacts of social media use on young people and then explores trends in how they use social media. It analyses the associations between social media use and academic outcomes and skills. It discusses how policy can support young people in making the most of social media’s many opportunities, while protecting them.

The report examines the Australian community’s experiences with digital service problems and challenges resolving online complaints. The report reveals widespread problems with digital services – people find it hard or impossible to get help. It finds that unresolved digital service problems are costing the Australian community an estimated $497 million per year.

Children today are growing up online. This report offers a snapshot of how children aged 10 to 17 in Australia are navigating it. The report explores children’s online participation; the impact of online participation on children; behaviours that may increase exposure to online harm; and strategies and sources of knowledge for keeping safe online.

This research explores parents’ and caregivers’ digital parenting practices, including the strategies they use to help keep their children safe online. In an increasingly digital world parents and caregivers play a vital role in supporting children to safely navigate online spaces, even with the social media age restrictions now in effect.