Face Forward provides free real-time protection from technology-facilitated gender-based violence for women and gender-diverse people in public life across Australia, New Zealand and the Pacific. The second report marks a significant expansion of the initiative and a deepening of the patterns observed the previous month.

This report builds on earlier research and provides an updated national picture of exposure to fringe and radical content and groups among a large sample of online Australians. The report shows that fringe and radical content remains readily available on mainstream social media platforms and that Australian internet users are regularly exposed to violent content.

The report examines the Australian community’s experiences with digital service problems and challenges resolving online complaints. The report reveals widespread problems with digital services – people find it hard or impossible to get help. It finds that unresolved digital service problems are costing the Australian community an estimated $497 million per year.

This research explores parents’ and caregivers’ digital parenting practices, including the strategies they use to help keep their children safe online. In an increasingly digital world parents and caregivers play a vital role in supporting children to safely navigate online spaces, even with the social media age restrictions now in effect.