This publication is a step-by-step guide to support you and your organisation through the process of outcomes measurement and evaluation.

The guide is for everyone working towards the creation of positive social impact in Australia who wants to measure the change they are making for individuals, organisations and communities.

While this is not the silver bullet for outcomes measurement or impact assessment, the guide provides you with eight steps to understand the context in which you operate, who you engage with and the social issue you are addressing, how you address this social issue, what the intended changes are, how and when to measure those changes and how to communicate and use your findings to further improve you work and social impact.

The document introduces some established techniques for data collection and analysis, but it is not a guide to research methods. A list of resources is provided at the end of the guide, including tools for stakeholder engagement, developing a survey, interview questionnaire and data analysis.