Consumers are becoming increasingly significant suppliers of electricity through the energy transition. Distribution Network Service Providers (DNSPs) play a key role integrating consumer energy resources, such as residential rooftop solar systems and batteries, into their network. 

This report provides an overview of the evolving role that customer exports have within the electricity distribution networks in the National Electricity Market and the Northern Territory. It analyses 2023–24 operational and performance data by 14 DNSPs including: export customer numbers, battery penetration, export limits, capital and operational expenditure and timings of connection agreements. 

Key findings

• 10% of all electricity delivered by DNSPs was sourced from export customers in 2023–24.
• 27% of all network customers now use export services, up from 25% in 2022–23.
• 4% of customers now have batteries, with over 16% of new rooftop solar installations including a battery in 2023–24.
• 76% of export customers have smart meters, up from 68% in 2022–23.
• 20% of customers experienced overvoltage in 2023-24, down from 30% in 2022–23.
• DNSPs continued to use only a small proportion (about 1%) of their total expenditure to provide export services throughout the year.

The report is accompanied by an infographic and export services data.