Australians with intellectual disability face one of the lowest rates of open employment of any group. Despite high aspirations, many encounter barriers such as limited work experience, low expectations from employers, and insufficient long‑term support. In 2025, national reforms aim to end segregated employment and provide flexible, ongoing supports. This summary report distils the evidence on what works, what doesn’t, and how stakeholders can take practical steps to close the employment gap. An evidence synthesis report is available.

What works?

• People do best when they get a full package of support – not just one or two things.
• It’s important to work with employers – helping them design jobs that suit the person, training supervisors, and making sure the workplace is welcoming and inclusive.
• Sometimes the problem isn’t the person – it’s the job.
• Workplaces that are clear, calm and supportive help people stay in their jobs.
• Young people need to start planning early.
• Jobs that are clear and well-structured help people feel safe and confident.
• When the job matches the person’s strengths, they are more likely to enjoy it and do well.
• Good relationships with supervisors, co-workers, family and support staff help people stay in work.
• Support needs to continue, especially when the job changes or gets harder.

What doesn't work?

• Support that ends too soon or is too weak doesn’t help much.
• Just helping the jobseeker isn’t enough. If employers and workplaces aren’t involved, it’s harder for the person to succeed.
• Work experience that isn’t linked to real jobs or doesn’t lead to paid work isn’t very useful.