Key professionals, policy makers and government representatives involved in the development and delivery of parenting information and supports in each Australian state and territory were consulted between February and April 2004. The consultations sought to determine the type of information and programs that professionals refer parents to, the perceived access of and effectiveness of these programs, the information, products and programs professionals find most useful and why, and suggestions for the future provision of information and supports for parents.

Contact was made with as many professionals and key stakeholders as possible across the health, education, and childcare areas during the timeline, to allow information to be shared about the project and to seek input and comments on current parenting programs and information. In total, 14 focus groups were held across Australia, and a further 75 individuals were consulted via meetings and telephone interviews or conferences. Semi-structured questions guided the consultation process. Further information pertaining to the questions and agencies consulted are provided in the main body of the report.