On 4 July 2016, the ACCC issued a discussion paper for the wholesale ADSL service declaration inquiry seeking industry views on whether the wholesale ADSL service should continue to be declared. A number of changes have occurred since the wholesale ADSL service was first declared in 2012, including the progressive rollout of the National Broadband...

This report explains key trends in scam activity in Australia and highlights the impact of scams on the community.

A consumer market hungry for data is driving competition and leading to better service offerings for Australians, according to two new reports. Prepared annually by the Australian Competition and Consumer Commission (ACCC), the reports provide a snapshot of the fast paced and rapidly evolving communications sector. The Telecommunications Competitive Safeguards for 2014–15 report shows the...

This report examines the debt collection industry in Australia on behalf of the ACCC and its Consumer Consultative Committee. It aims to provide greater understanding of the industry and to identify structural issues or operational practices that may lead to problematic behaviours within the sector. This information will enable the ACCC to better address industry...

Explains key trends in scam activity and highlights the impact of scams on the community. Snapshot of 2014 Overall contacts levels and financial losses In 2014 the ACCC continued to observe a high level of scams activity in Australia, with 91 637 scam- related contacts received from consumers and businesses compared with 91 927 in...