This report outlines the Australian Competition and Consumer Commission's (ACCC’s) observations and concerns about conduct by some businesses operating in National Disability Insurance Scheme (NDIS) markets in relation to the Australian Consumer Law and consumer rights. Growth in the NDIS has led to concerns from government about businesses engaging in problematic practices.

This artificial intelligence (AI) snapshot shows recent trends and developments in generative AI. It found that the expansion of AI-enabled products and services offers opportunities for consumers and businesses, yet it also carries the risk of introducing new challenges and amplifying existing consumer problems.

The report provides an update on competition and consumer issues in the Australian private health insurance industry between July 2024 and June 2025. It focuses on continued insurer actions taken to return profits to policyholders which were gained from fewer claims during the COVID-19 pandemic, as well as enforcement action, competition exemptions, and exclusive dealing...

A report from a review into the Australian banking sector focused on the role small and medium sized banks play in providing competition in the sector and the regulatory and market trends affecting them. It identifies several areas where regulation could be streamlined or simplified. The report provides recommendations for the Government and actions for...

The final report for an inquiry into markets for the supply of digital platform services. The report examines recent international legislative and regulatory developments, unfair trading practices and dispute resolution; major developments and key trends in services; and potential and emerging competition and consumer issues. The report reinforces the need for regulatory reform.