Domestic airline passengers face less choice and higher airfares due to significantly reduced competition. Focusing on the impact of recent events such as the exit of Rex from major routes and the collapse of Bonza, this report raises concerns about the potential long-term consequences for airfares, consumer choice and service reliability.

This guide to the Australian Consumer Law (ACL), has been developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the law. It covers unsolicited supplies, unsolicited consumer agreements, lay-by agreements, pricing, proof of transaction and itemised bills, gift cards, referral selling, pyramid schemes, harassment and coercion.

Many Australian consumers and grocery suppliers have told the ACCC they are concerned that some of Australia’s supermarket retailers have considerable market power and are engaging in practices which disadvantage both their customers and suppliers. This interim report for the Supermarkets inquiry outlines what the ACCC has heard at the halfway point of the year-long...

This working paper examines multimodal foundation models (MFMs), a type of generative artificial intelligence (AI) that can process and output multiple data types, such as text, images and audio. It discusses some of the implications of this technology for consumer protection, competition, the media and information environment, privacy, and online safety within the digital platform...

This report considers potential competition and consumer issues in the supply of data products and services by data firms in Australia. It outlines a range of industry practice which have not been well-examined in Australia by academics, regulators and others. This is important, given the significant role data firms play in the economy.