This report provides new consumer research on users’ experience of disinformation and misinformation on digital platforms and our assessment of the industry’s code. It also provides a range of findings and a number of recommendations for consideration by the government.

This research explores how emerging technologies could benefit regulatory decision-making. As a central feature, this paper considers technology applications that include ‘natural language processing’, a subset of artificial intelligence that analyses and processes text and speech.

This report provides a snapshot of the attitudes and behaviours of younger people online, the extent and nature of their online habits, what they use to stay connected, and how they feel about the prominence of digital connection in their lives.

This report examines how older people are adapting to the digital world, how and why they access the internet, and their attitudes to doing so.

This paper considers developments in the use of Regulatory Technology (RegTech), including its application in the communications and media sector. This research is intended to ensure the ACMA, as Australia’s communication and media regulator, is aware of current and emerging developments.