There has been a substantial increase in interest in continuous quality improvement (CQI) efforts in the Australian primary health care arena over the past several years, including in the Indigenous primary health care sector. This interest has promoted increased financial incentives (e.g. to achieve accreditation and/or complete specific services such as health checks), attention to...

This paper describes the patient journey mapping tools and frameworks used in the Managing Two Worlds Together (MTWT) Project. We sought to explore the barriers and enablers, gaps and strategies in relation to country Aboriginal patient journeys from rural and remote locations to city hospitals and return, from the perspective of the patient/client, their carer/...

This is the final report of a project intended to evaluate, and where possible develop and demonstrate effective and transferable chronic condition management strategies, and to generate research evidence about their processes, impacts and health outcomes. This project provides strong qualitative and quantitative evidence that people involved in structured chronic condition management strategies (eg care...

The project examined the corporate support needs of Aboriginal Community Controlled Health Services, the issues associated with obtaining appropriate support and existing support structures used by these services. The key research questions were: what is the nature (scope and characteristics) of the support needs of ACCHSs as corporate entities, taking into account differential organisational capacity...

This report provides recommendations on how GPs can help Close the Gap. Better identification of Indigenous patients in general practices would improve their access to Medicare benefits such as health checks that could help ‘Close the Gap’, yet many GPs don’t consider ethnicity to be relevant to quality of care, according to a study from...