From April to September 2020, Good Shepherd commissioned Roy Morgan to investigate a group of working Australians that they have termed the ‘new vulnerable’. This report provides in-depth analysis of these people, and their experience of navigating support systems to address their needs arising from...

This paper explores the impacts of the COVID-19 crisis and resulting policy responses on financial wellbeing.

This report shows that financial wellbeing in Australia improved in the two years before the COVID-19 crisis, but not all groups experienced the same improvements.

This survey of 1,000 consumers conducted from March – April 2020 confirms that Australians expect more from industry and government when it comes to protecting them from risks posed by the collection, sharing and use of their personal information.

The COVID-19 pandemic has underlined the critical importance of digital inclusion in contemporary Australia. The Australian Digital Inclusion Index (ADII) was first published in 2016. This edition provides the most comprehensive picture of Australia’s online participation to date.