This analysis of Australia's galleries, libraries, archives and museums finds that digital innovation in the sector is inconsistent and isolated, and provides a roadmap to maximise the potential of the digital economy. Executive summary

These reports provide a toolkit for organisations as they come to terms with social media spaces and develop their strategies for engagement with their communities of users and followers. Volume 2 is divided into two parts: Part 1 offers background information that is crucial to the development of an understanding of how communities work and...

For organisations which choose to incorporate social media elements into their online presence, this report provides material to inform that choice and guide the structural decisions which follow from it. It highlights the importance of understanding both the social and technological aspects of social media, and ofaddressing them in developing and managing social media websites...