This research was conducted to help identify how the Australian Capital Territory Public Service (ACTPS) can better support effective flexible working, focused on the role of technology, communication tools and the built environment.

This study demonstrates that while managers are becoming increasingly supportive of flexible working arrangements, managers and employees have different perceptions of employee productivity when work is done remotely.

This report synthesises the literature of the last decade, with a focus on literature emerging since the onset of the COVID-19 pandemic to identify issues that will affect working in the Australian Public Service (APS). It focuses on teleworking, but also examines activity-based working and...

The findings in this research report suggest a major shift in the mindset of managers, from previous resistance or scepticism about the benefits of working from home, to a new understanding of the potential productivity and other benefits.

Drawing on the experiences and knowledge of almost 300 managers in four public sector jurisdictions, this report examines the role that middle managers play in operationalising gender equity-focused policies and provides suggested actions to drive best practice.