In their submission to the ABC and SBS Review, currently in progress, Stuart Cunningham and Terry Flew argue that how national public broadcasters respond to changes in the media environment arising from digitisation, convergence and changing societal needs and expectations can be best understood as a question of social innovation.

The increasing prevalence of new media technologies and the rise of citizen journalism has coincided with a crisis in industrial journalism, as the figure of the 'journalist as hero' is fading, new media forms have facilitated the production of news content 'from below' by citizens and 'roam' journalists. Participation in an action-research project run during...