This report presents the findings of a project investigating the experiences of racism in Uber among both riders and drivers in Melbourne between November 2022 and February 2023. Findings from the project should inform regulations of the relevant government agencies and can also inform Uber’s policies. The report provides two case studies and makes five...

The Cyber-Racism and Community Resilience (CRaCR) project included an examination into features of online communities of resistance and solidarity. This work formed a key part of the project’s focus on resilience and produced a deeper understanding of a range of types of actors working in this space and how they might individually contribute effectively to...