Australia Post partnered with QUT's Digital Media Research Centre to investigate digital mentorship, in a variety of formats and community contexts. In particular, QUT was asked to explore the need for, and develop relevant resources to assist, digital mentors in the field. This report explains and justifies how these resources for digital mentors were developed.

In the context of the Queensland Government’s digital inclusion agenda, QUT's Digital Media Research Centre was commissioned to create two tools for delivery and evaluation of digital programs in the community.

The unique features of Queensland create particular challenges and opportunities for digital inclusion. With the potential of technology to deliver better health, education, social and economic outcomes, it has never been more important that no one gets left behind.

The aim of this report is to identify and evaluate the broader societal impacts of the initiative, building on the existing Libraries as Creative Spaces framework.

This report examines the major differences between digital media markets in Australia and the US. The researchers created a list of the most popular media titles over the last five years and checked their availability and price with Australian and American digital content providers over one month in early 2017.