Kevin C. Desouza
Smart cities down under: performance of Australian local government areas
This report presents the findings of a study conducted at the Urban Studies Lab of Queensland University of Technology (QUT), that placed Australian local government areas under the smart city microscope to evaluate their performances. The study also generates insights for understanding the reasons behind...
Delivering artificial intelligence in government: challenges and opportunities
This report reviews recent progress made in applying artificial intelligence (AI) to public sector service provision, drawing on lessons learned from commercial experience, as well as burgeoning cognitive computing activity by government. The author takes this real-world experience to set forth a framework for agencies...