As community services rapidly digitise, they are generating more data than ever before. This research shows that data capability involves fostering effective and responsible data practices across three integrated dimensions - data access and infrastructure, data skills and data governance.

This report details the rationale, background research and design for a platform to help local communities map resources for disaster preparedness. It sets out a first step in improving community data capability through resource mapping to enhance humanitarian action before disaster events occur.

Social media, including Facebook and Twitter, played an important role in crisis communication at the height of the 2011 South East Queensland floods crisis (10-16 January). This report examines the role of the short-messaging system Twitter in disseminating and sharing crisis information and updates from...