Between June and November 2021, the Centre for Social Impact (CSI), Swinburne University of Technology, undertook this research project to assist the Department of Social Services (DSS) to build an evidence base for the Information, Linkages and Capacity Building (ILC) Program and inform the future investment strategy.

The Community Services Outcomes Tree is a framework for capturing the outcomes individuals experience as a result of community services being delivered. The website is designed for use by organisations which fund and deliver community services.

This resource explains the Community Services Outcomes Tree, which has been designed for the community sector.