Despite being a critical service that provides immediate food relief and other essential items to those in acute need, emergency relief services are themselves experiencing precarity. To better understand this precarity of and the factors underpinning it, this research was conducted through a study into eight Uniting emergency relief services in Victoria and Tasmania.

Australia’s National Disability Insurance Scheme (NDIS) introduced psychosocial recovery coaching as a ‘recovery oriented’ support for people with psychosocial disability in responsiveness to challenges in accessing these supports. This paper examines the outcomes of psychosocial recovery coaching and suggests future iterations of NDIS psychosocial supports should align with personal recovery outcomes.

This article reports on the development and testing of a framework for measuring outcomes for the human services sector. The process included action research methods and produced the Community Services Outcomes Tree and a survey measurement tool.

As part of this research project, Centre for Social Impact researchers interviewed and surveyed NDIS participants receiving Psychosocial Recovery Coaching to explore their experiences and outcomes of this service for people with psychosocial disability.

This paper reports on research conducted by the Centre for Social Impact (CSI), Swinburne University of Technology, into the Moonee Valley City Council (MVCC) ‘Women, Careers and Leadership’ (WCL) project.